Thermiq Connect
3 F820 71
3 F820 71
Smart Internet Gateway - Central device connecting all smart components,
Allows connection with ZigBee and WiFi,
Works even without internet connection,
Includes power supply, USB-C power cable and LAN cable.
Allows connection with ZigBee and WiFi,
Works even without internet connection,
Includes power supply, USB-C power cable and LAN cable.
| IDENT | EAN | POWER SUPPLY | L | H | L1 |
| 3 F820 71 | 3838963244974 | 5 V DC, USB type C | 90 | 90 | 22 |
The HERZ Thermiq system offers flexible communication options, allowing connection through three different versions, depending on the product type:
• Wired
• Wi-Fi
• Zigbee
Each version ensures reliable data exchange between room controllers, actuators, and the central control unit, while maintaining compatibility across the HERZ Thermiq ecosystem.
The HERZ Thermiq Connect is the central communication hub of the HERZ Thermiq system. It serves as the core device to which all other smart components—such as thermostats, actuators, and sensors—are connected. By linking wired and wireless devices into a unified network, it ensures reliable data exchange and coordinated operation of the entire system.
The HERZ Thermiq Connect is designed for easy configuration and flexible communication. Network setup and communication methods can be configured quickly and intuitively, allowing the user to choose between Wi-Fi or LAN connection. The device is equipped with an Ethernet (RJ45) port and LED indicators that display the current operating status. It is powered by 5 V DC via a USB Type-C connection.
An external antenna ensures an extended communication range, while the system also supports migration of network settings to a new device without any loss of data. Communication channel settings can be adjusted directly from the device interface, minimizing potential interference from other nearby devices.
The HERZ Thermiq Connect operates on the Zigbee 3.0 standard, enabling seamless integration with compatible devices operating under the Tuya ecosystem. Furthermore, it supports Google Home and Amazon Alexa voice assistants, allowing convenient and intelligent control through voice commands.
Product highlights
• Integrated external antenna to extend the range of the Zigbee 3.0 network.
• Easily overcomes reinforced concrete ceilings or several partition walls.
• Simple operation – devices can be added to the Zigbee network quickly and intuitively.
• Advanced interference cancellation – communication channels can be adjusted directly from the interface.
• Suitable for wall-mounted or free-standing installation.
• Offline operation possible in case of temporary network interruption.
• Wired
• Wi-Fi
• Zigbee
Each version ensures reliable data exchange between room controllers, actuators, and the central control unit, while maintaining compatibility across the HERZ Thermiq ecosystem.
The HERZ Thermiq Connect is the central communication hub of the HERZ Thermiq system. It serves as the core device to which all other smart components—such as thermostats, actuators, and sensors—are connected. By linking wired and wireless devices into a unified network, it ensures reliable data exchange and coordinated operation of the entire system.
The HERZ Thermiq Connect is designed for easy configuration and flexible communication. Network setup and communication methods can be configured quickly and intuitively, allowing the user to choose between Wi-Fi or LAN connection. The device is equipped with an Ethernet (RJ45) port and LED indicators that display the current operating status. It is powered by 5 V DC via a USB Type-C connection.
An external antenna ensures an extended communication range, while the system also supports migration of network settings to a new device without any loss of data. Communication channel settings can be adjusted directly from the device interface, minimizing potential interference from other nearby devices.
The HERZ Thermiq Connect operates on the Zigbee 3.0 standard, enabling seamless integration with compatible devices operating under the Tuya ecosystem. Furthermore, it supports Google Home and Amazon Alexa voice assistants, allowing convenient and intelligent control through voice commands.
Product highlights
• Integrated external antenna to extend the range of the Zigbee 3.0 network.
• Easily overcomes reinforced concrete ceilings or several partition walls.
• Simple operation – devices can be added to the Zigbee network quickly and intuitively.
• Advanced interference cancellation – communication channels can be adjusted directly from the interface.
• Suitable for wall-mounted or free-standing installation.
• Offline operation possible in case of temporary network interruption.
EG-Conformity
By affixing the CE mark to the unit the manufacturer declares that the HERZ Thermiq conforms to the following relevant safety regulations:
• EU low voltage directive 2014/35/EU
• EU electromagnetic compatibility directive 2014/30/EU
• EU RoHS Directive 2011/65/EU
• EU WEEE Directive 2012/19/EU (Reg.nr. DE 23479719)
Conformity has been verified and the corresponding documentation and the EU declaration of conformity are kept on file by the manufacturer.
Declaration of conformity - SLO, ENG, DEU
By affixing the CE mark to the unit the manufacturer declares that the HERZ Thermiq conforms to the following relevant safety regulations:
• EU low voltage directive 2014/35/EU
• EU electromagnetic compatibility directive 2014/30/EU
• EU RoHS Directive 2011/65/EU
• EU WEEE Directive 2012/19/EU (Reg.nr. DE 23479719)
Conformity has been verified and the corresponding documentation and the EU declaration of conformity are kept on file by the manufacturer.
Declaration of conformity - SLO, ENG, DEU
Parameter |
Value |
Power supply |
5V DC USB type C |
Communication |
ZigBee 3.0 2,4GHz Wi-Fi 2,4GHz Ethernet (RJ45) |
Dimensions |
90 x 90 x 22mm |
Gateway description
1. Antenna
2. Blue diode
3. Red diode
4. SMA antenna socket
5. RESET button
6. USB power socket type C
7. LAN Ethernet input (RJ45)
Internet gateway operating modes
The ZigBee gateway can communicate over the internet with the cloud in two ways:
• 2.4 GHz Wi-Fi network
• Ethernet network via LAN cable
| Red Diode | Blue Diode | Device Status |
|---|---|---|
| Lights on continuously | Lights on continuously | Immediately after switching on the power supply, both LEDs light up continuously for a few seconds or immediately after a factory reset of the device |
| Flashes slowly | Lights on continuously | A few seconds after switching on, the gateway is ready for pairing with the application |
| Lights on continuously | Does not light | Connected to the cloud |
| Flashes quickly | Does not light | ZigBee network is opened – searching for devices |
| Does not light | Does not light | No power supply |
Safety information and installation
Use in accordance with national and EU regulations. Use the device only as intended, keeping it in a dry condition. The product is for indoor use only. Please read the entire manual, before installation or use. Installation must be performed by a qualified person with appropriate electrical qualifications, in accordance with the standards and regulations in force in a given country and in the EU. The manufacturer is not responsible for noncompliance with the instructions.
For the entire installation, there may be additional protection requirements, which the installer is responsible for.
Installation
ATTENTION: A minimum distance between the router and gateway of 1m is recommended to avoid WiFi and Zigbee interference.
ATTENTION: Connect the gateway to a 230V AC power supply, use the supplied plug and USB cable only.
Use in accordance with national and EU regulations. Use the device only as intended, keeping it in a dry condition. The product is for indoor use only. Please read the entire manual, before installation or use. Installation must be performed by a qualified person with appropriate electrical qualifications, in accordance with the standards and regulations in force in a given country and in the EU. The manufacturer is not responsible for noncompliance with the instructions.
For the entire installation, there may be additional protection requirements, which the installer is responsible for.
Installation
ATTENTION: A minimum distance between the router and gateway of 1m is recommended to avoid WiFi and Zigbee interference.
ATTENTION: Connect the gateway to a 230V AC power supply, use the supplied plug and USB cable only.
